Privacy Policy

1. Introduction

Money Root Financial Services ("Money Root", "we", "us") is committed to protecting the privacy of every customer and visitor. This policy explains what information we collect, how we use it, and the choices you have.

By using our website or applying for a loan, you consent to the practices described here.

2. Information we collect

We collect information you provide directly — such as your name, contact details, PAN, Aadhaar, income and bank details — when you apply for a loan or contact us. We also collect technical data such as device type and usage patterns to improve our service.

3. How we use your information

Your information is used to assess loan eligibility, process applications, comply with RBI and statutory requirements, prevent fraud, and communicate with you about your account. We never sell your personal data.

4. Data security

We use 256-bit encryption, access controls and regular audits to safeguard your data. While no system is completely secure, we follow industry best practices to protect your information.

5. Sharing of information

We share data only with credit bureaus, regulators, verification partners and service providers strictly as required to deliver our services and meet legal obligations.

6. Your rights

You may request access to, correction of, or deletion of your personal data, subject to legal and regulatory retention requirements. Contact us at [email protected] to exercise these rights.